Rent Hiace Luxury #1 Best in Indonesia
How does the Hiace rental system work at Takatrans?

The rental terms at Takatrans :

  1. The rental calculation is per calendar day, starting from 05:00 in the morning until 23:00 at night.
  2. Booking rentals require a minimum down payment of 1 million IDR or 20% of the rental price.
  3. Usage outside of the planned destinations or routes will incur additional fuel/rental charges.
  4. Payment must be settled at least 3 days before departure.
  5. Changes/re-scheduling of schedules must be informed at least 7 days before the rental date.
  6. If there is a rental cancellation, the down payment is non-refundable. However, it can be used for the down payment of the next scheduled trip.
What is included in the price list?

For daily rentals, the price includes fuel, driver, tolls within the Jabodetabek area, driver meals, and driver accommodation.

How is the driver accommodation, such as lodging and meals, arranged?

The driver accommodation is already included in the rental package price. If the renter wishes to arrange additional accommodation or lodging for the driver, they can directly inform the sales team to receive a discount or special offer.

What are the payment methods for Hiace rentals at Takatrans?

There are 3 payment methods available at Takatrans:

  1. Bank transfer to the company account, we use BCA Bank.
  2. Payments via Visa or Mastercard debit/credit cards can be made in person at the Takatrans office.
  3. Credit card payments can be made through a payment link generated by the sales team.
What form of confirmation does Takatrans provide after registering as a renter?

Takatrans will ensure once again that the data provided by the renter is correct:

  1. The Sales Team will request a photo of the renter’s ID card or personal data.
  2. The pick-up time and location, as well as the destination city of the journey.
  3. The sales team will issue a payment receipt and an invoice for the final settlement.
If the renter wants to reschedule or cancel the trip, is it possible, and is there a chance to get the down payment back?

Rescheduling or canceling the trip can be done at most 7 days before the journey. However, if rescheduling/cancellation is done after the 7-day period before departure, the down payment that has been made cannot be refunded.

Is there a minimum number of days required for booking a schedule?

Booking a schedule is recommended at least 1 month in advance to accommodate unit availability.

Will the rental price be the same if the destination is to Jogja and Bali?

The rental price varies depending on the destination city and the selected unit. The minimum rental days are based on the destination area :

Tasikmalaya, South Cianjur, Ujung Genteng, Ciletuh minimum rental 2 days.
Pangandaran, Cilacap, Kebumen, Wonosobo minimum rental 3 days.
Central Java, Tegal, Slawi, Brebes minimum rental 2 days.
Central Java, Semarang, Surakarta, Yogyakarta minimum rental 3 days.
Central Java, Gunung Kidul, Pacitan, minimum rental 4 days.
East Java, Ngawi, Kediri minimum rental 4 days.
East Java, Surabaya, Malang, Madura minimum rental 5 days.
East Java, Jember, Banyuwangi minimum rental 6 days.
Lampung minimum rental 2 days.
Palembang minimum rental 4 days.
Jambi, Bengkulu minimum rental 6 days.
Bali, Denpasar minimum rental 6 days.
Padang, Pekanbaru minimum rental 8 days.
Medan, Lombok, minimum rental 10 days.

Are pets allowed?

I’m sorry, but pets are not allowed in Takatrans vehicles for the comfort of all passengers during the journey.

Is it possible to change the rental destination, and how does it affect the price? Can the price change?

Changes to the rental must be communicated at most 7 days before departure. The rental fee will be adjusted depending on the route and destination of the changes.

Is it possible to extend the rental period or vice versa, after the booking is completed?

Extension of the rental period is expected to be communicated to the sales team at most 3 days prior. However, in urgent or emergency situations, changes can be made as long as information is provided to the sales team.

If reducing the rental period after the rental contract, can the rental fee be refunded?

The refund policy is determined by the management of PT Tangan Kanan Trans. Any changes to the rental must be communicated at most 7 days before the trip.

What is the maximum number of pick-up points available?

Pick-up can be arranged at a maximum of 2 different locations as long as they are still within the same route.

Is it allowed to carry preschool or elementary school-aged children on the lap, so that the seat can be used for another adult?

In order to support safety during the journey, we encourage each passenger to sit in their designated seat according to passenger capacity.

The maximum luggage capacity of Hiace is for how many suitcases/bags?

For the Luxury type, a maximum of 4-6 cabin suitcases and several daypacks are allowed. We recommend the use of bags or daypacks to maximize luggage capacity.

Is it possible to request not to use toll roads for destinations that pass through toll roads?

Yes, as long as the travel time remains adequate and sufficient. Additionally, for your information, the maximum driving time for a driver in one day is 12 hours, with a rest period of 1 hour after every 4 hours of travel.

Is it possible to request the name of the Takatrans driver?

This question typically comes from repeat customers. It is possible as long as it is communicated in advance and the requested driver has not yet been scheduled for their trip.

Can payment be made at the customer's location (customer's home/office)?

The payment methods we accept are bank transfer, multipayment link for debit/credit cards, and payment via EDC machine at the Takatrans office.

If it's a last-minute order (1 day before), can the final payment be made on the day of rental?

Only for repeat order subscribers, yes.

Is it possible to rent without a driver?

Self-drive rental is available for monthly/yearly corporate rentals. I’m sorry, it is not available for private or daily rentals.

PT TANGAN KANAN TRANS

Head Office
Jl. Maulana Hasanudin
H. Mirun No. 57-58, Poris Jaya, Kec. Batuceper
Kota Tangerang, Banten 15122

Pool Tangerang
Takatrans – Tangerang
Jl. Maulana Hasanudin
H. Mirun No. 57-58, Poris Jaya, Kec. Batuceper
Kota Tangerang, Banten 15122

Email

corporate(at)takatrans.co.id
sales(at)takatrans.co.id

Kontak Sales/WA

Reservation : 0819-0521-1899
Operational : 0812-1307-2019

Telephone (office hour) : 021-5571-2752

PT TANGAN KANAN TRANS

NPWP No. 93.239.569.2-014.000
Jl. Maulana Hasanudin Gg H. Mirun No. 57-58
Poris Jaya Batuceper
Kota Tangerang Banten 15122

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Phone : 021 – 55712752

KONTAK MOBILE/WA

Reservation : 0819-0521-1899
Operational : 0812-1307-2019

Takatrans, as a provider of Hiace rental services in Jakarta, brings a premium concept to every journey. Now, a perfect vacation with maximum comfort is no longer a question. Contact us for all your transportation needs!

TAKATRANS.CO.ID

HIACE LUXURY TAKATRANS

BANK ACCOUNT

BCA : 7660-700-557
a/n PT Tangan Kanan Trans
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